Frequently Asked Questions

Answers about identification accuracy, care tips, privacy, devices, and more.

How accurate is plant identification?
Identification is powered by AI and is often highly accurate, but it can make mistakes. Treat results as guidance and verify important decisions with trusted sources or local experts.
What should I do if the identification looks wrong?
Try a sharper photo with good lighting, capture leaves and overall shape, and avoid background clutter. You can also try another angle. If still uncertain, compare with our top suggestions and verify externally.
Are the care guides professional advice?
No. Recommendations are for educational and informational purposes only and may be inaccurate. Always use your judgment and consult professionals for critical issues. See our Terms for the full AI and liability disclaimer.
Do you store my photos?
We process images to provide identification and may retain limited data to improve the service as described in the Privacy Policy. Sensitive content is handled with care. You can request deletion—see the Privacy page for details.
Does the app work offline?
Identification requires an internet connection to reach our AI. You can still view previously saved plants and reminders offline.
How can I improve identification results?
Use bright, natural light; focus on clear leaf details; capture multiple angles; fill the frame with the plant; and avoid motion blur. Remove background distractions when possible.
Which devices are supported?
Android phones and tablets running supported OS versions; Chromebooks that support Android apps. See the Play Store listing for compatibility.
Is there a subscription? How does billing work?
Check the Play Store page for the latest pricing and plan details. You can cancel via your Google Play subscriptions at any time; access remains through the paid period.
How do reminders and the care calendar work?
Set watering, fertilizing, and other tasks per plant. We nudge you on schedule and you can adjust frequencies anytime.
How can I contact support?
Use the Contact page on this site for general questions. Include your device model, OS version, and steps to reproduce any issue.